Are You The One?
We are looking for a Card Ops & Reconciliation Manager to join us as we accelerate our global expansion.
- Responsible for monitoring and reviewing the card transactions as well as investigating, resolving and escalating any variances in the reconciliations.
- Resolve variances through contacting internal and external stakeholders including Banks or Clients who is responsible for the teams service delivery within reconciliations.
- Be the single point of contact with senior business external stakeholders both internally and externally.
- Assure timely clearance of queries from business owners and customers; ensure items are being escalated to senior management for critical issues while maintaining the delicate balance between servicing clients/ banks and protecting company’s interest during the process.
- Regular follow-up / escalation on the long-pending items for logical closure with respective team within the company (Finance, Tech, Operations).
- Prepare and submit various monthly / quarterly reports for management review
- Identify and recommend improvements in reconciliation process and other processing areas for greater operational efficiency and risk mitigation.
Culture in MatchMove
- Competent in MS Excel and MS Access (required).
- Min 5 years working experience in banking credit card recon and settlement process.
- Familiar with charge back process is a plus.
- Ability to work independently with minimum supervision.
- Ability to lead and train junior staffs to raise their knowledge to perform effectively in their jobs.
Be A Part of the MatchMove Family!
- To work in a fast-moving startup, fun and yet professional environment that recognises and rewards individual contributions and also team success.
- To work with highly motivated people who are totally focused on winning by combining great teamwork, rapid execution and an uncompromising approach to quality and customer satisfaction.
- We strongly encourage Innovation, Collaboration, Creativity, and Initiative.
- Work in a collaborative environment where you can talk to the CEO anytime!
Check us out our Facebook page at https://www.facebook.com/matchmoveratwork/
Kindly send your resume to email@example.com
with the subject “Card Ops & Reconciliation Manager”. We regret that only shortlisted candidates will be notified.