Card Ops & Reconciliation Manager

Are You The One? We are looking for a Card Ops & Reconciliation Manager to join us as we accelerate our global expansion. Key Responsibilities:
  • Responsible for monitoring and reviewing the card transactions as well as investigating, resolving and escalating any variances in the reconciliations.
  • Resolve variances through contacting internal and external stakeholders including Banks or Clients who is responsible for the teams service delivery within reconciliations.
  • Be the single point of contact with senior business external stakeholders both internally and externally.
  • Assure timely clearance of queries from business owners and customers; ensure items are being escalated to senior management for critical issues while maintaining the delicate balance between servicing clients/ banks and protecting company’s interest during the process.
  • Regular follow-up / escalation on the long-pending items for logical closure with respective team within the company (Finance, Tech, Operations).
  • Prepare and submit various monthly / quarterly reports for management review
  • Identify and recommend improvements in reconciliation process and other processing areas for greater operational efficiency and risk mitigation.
  • Competent in MS Excel and MS Access (required).
  • Min 5 years working experience in banking credit card recon and settlement process.
  • Familiar with charge back process is a plus.
  • Ability to work independently with minimum supervision.
  • Ability to lead and train junior staffs to raise their knowledge to perform effectively in their jobs.
Culture in MatchMove
  • To work in a fast-moving startup, fun and yet professional environment that recognises and rewards individual contributions and also team success.
  • To work with highly motivated people who are totally focused on winning by combining great teamwork, rapid execution and an uncompromising approach to quality and customer satisfaction.
  • We strongly encourage Innovation, Collaboration, Creativity, and Initiative.
  • Work in a collaborative environment where you can talk to the CEO anytime!
Be A Part of the MatchMove Family! Check us out our Facebook page at Kindly send your resume to with the subject “Card Ops & Reconciliation Manager”. We regret that only shortlisted candidates will be notified.