Terms Platform

Severity Definitions:

• P1: Service Disruption and major financial impact

• P2: Impact to a limited set of Users

• P3: Data request, impact to 1–2 Users, information, or trivial request

• P4: General Enquiries

No SLAs applicable for the UAT Environment.

7. Customizations

7.1 We may agree with You, in writing, to design, develop, and implement Customizations per a specification and project plan and pricing.

7.2 Unless otherwise agreed in writing, all Intellectual Property Rights in the Customizations shall be Our exclusive property.

7.3 When a Customization is made available to You, it forms part of the Platform, and Your right to use it shall be governed by the Agreement.

8. Change Requests

8.1 You may submit a Change Request for alterations or modifications via the services portal at support.matchmove.com. The final decision to implement lies solely with Us. Written acceptance is required from You before changes can be implemented.

8.2 We shall charge You for any agreed change requests. Charges will be determined based on complexity and effort.

9. Partner Data

9.1 You grant Us a royalty-free, worldwide, non-exclusive license to utilize, copy, replicate, store, distribute, publish, export, modify, edit, and translate Your Data to the extent reasonably necessary for fulfilling our responsibilities, compliance with Regulatory requirements, and product development. We may have a legal obligation to disclose Your Data to Regulators or government bodies and will inform You if allowed.

9.2 You warrant that Your Data will not infringe the Intellectual Property Rights or other legal rights of any person and will not breach any law, statute, or regulation.

10. Data Protection

10.1 You warrant that You have the legal right to disclose Your Data to Us, and that such disclosure will not affect the rights of any third party or Users.

10.2 You are aware of the cybersecurity measures We have established against unlawful or unauthorized processing of Your Personal Data.

10.3 We warrant that We will only process Your Data in compliance with all applicable laws and this Agreement.

10.4 We warrant that We will not share any of Your Data with any of Our other Platform partners.

11. Users and Accounts

11.1 You are permitted to create User Accounts for individuals or businesses in accordance with relevant national Regulations, Network rules, and Our instructions.

11.2 Administrator Accounts may only be assigned to Your authorized employees or contractors. Transfer or sharing of access is prohibited. You are fully responsible for the consequences of any actions performed by Your employees or contractors.

11.3 You are solely responsible for the selection of your onboarding mechanism for Your App. You must always take all reasonable steps to ensure Accounts do not use Services in violation of the MMBOS or for any prohibited activity.

11.4 You are responsible for ensuring that information provided during onboarding is accurate and updated as required.

11.5 Your App must prominently display the End User Terms of Service provided by Us. You must not remove any clauses without Our written consent.

11.6 You acknowledge and agree to assume responsibility for any surcharges, special fees, network fees, or assessments related to transactions performed by Your User(s).

11.7 Unclaimed Balances Post-Program Termination

11.7.1 If a Program is terminated, You are responsible for communicating the final steps regarding balance treatment to Your Users.

11.7.2 We may, at our discretion, record and treat any unsettled end-user balances as unclaimed balances per Regulator and Issuing Banking Partner guidelines.

11.7.3 Following account termination, We reserve the right to charge a service fee for inactive users at a rate of USD 1 or the remaining balance, whichever is lower. We also reserve the right to deduct this service fee and any applicable bank charges if directly processing refunds.

11.8 You are responsible for informing Your Users about all amounts they will be charged. You will be liable for any deficit and/or default in payments.

11.9 We reserve the right to cancel, reverse, demand, refund, or cause any Available Balance to be unavailable if:

• We need to correct an error or omission.

• There is a Collection Reversal, Collection Refund, or requirement to return received funds.

• Acting reasonably, We believe the Available Balance is linked to activities violating this Agreement, Our internal policies, Applicable Laws, or Network Rules.

• We have not received cleared and unconditional funds.

• We have other legitimate grounds to take such action.

12. Your App

12.1 You may incorporate Platform capabilities into an existing or new mobile or web App developed either directly by You or by an agent appointed by You.

12.2 You are responsible for ensuring that development and usage of the App always complies with the Agreement.

12.3 Representations and warranties regarding Your App:

• Your App will always be compatible with the integration of Platform capabilities.

• Your App will not infringe upon any intellectual property rights of third parties.

• No third-party claims will be brought against Us due to any acts or omissions related to Your App.

12.4 Technical integration warranties:

• You and/or your agent will solely use the Platform, Documentation, and software code for the purpose of carrying out the integration as described in the Schedules.

• No attempts will be made to create copies, modifications, alterations, or derivatives of the Platform.

• The integration will not introduce bugs, viruses, or cause any damage to the Platform.

• No third-party claims will be brought against Us on account of acts or omissions related to the integration.

• Your software and services will incorporate security features that align with good industry practices.

• Your software, services, and Your App will always comply with the terms of the Agreement.

12.5 Content in Your App – All content in Your App must comply with these T&C.

12.6 Unlawful Content – Content must not be illegal or unlawful, and must not infringe any person's legal rights. Content must not be libelous, obscene, or in breach of copyright, trademark, or other intellectual property rights; constitute an incitement to commit a crime; be in contempt of court; constitute a breach of racial or religious hatred or discrimination legislation; breach official secrets legislation; or breach any contractual obligation.

12.7 Graphic Material – Content must be appropriate for all persons who have access. Content must not depict violence in an explicit, graphic, or gratuitous manner. Content must not be pornographic or sexually explicit.

12.8 Factual Accuracy – Content must not be untrue, false, inaccurate, or misleading. Statements of fact must be true; statements of opinion must be reasonable and honestly held.

12.9 Negligent Advice – Unless specifically allowable in Territory, Content must not consist of legal, financial, investment, taxation, accountancy, medical, or other professional advice without written authorization from Us.

12.10 Etiquette – Content must not be offensive, deceptive, threatening, abusive, harassing, menacing, hateful, discriminatory, or inflammatory.

12.11 Marketing and Spam – You must not use Platform Services for marketing, advertising, or promotion without Our written permission. Content must not constitute or contain spam or unsolicited commercial communications.

12.12 Gambling – You must not use the Platform Services for gambling, gaming, betting, lotteries, sweepstakes, or any gambling-related activity unless explicitly authorized in the Territory and agreed by Us in writing.

12.13 Monitoring – We may at Our discretion monitor the Content and utilization of the Platform Services.

12.14 Data Handling and Restrictions on Data Mining – You agree to handle all data according to all applicable data protection laws, MatchMove's Privacy Policy, and relevant service agreements. You are expressly prohibited from unauthorized data mining, harvesting, scraping, or systematic data collection. Breaching this clause is a serious violation which may lead to immediate service suspension and legal action.

12.15 Hyperlinks – You must not link to any material using or by means of the Platform Services that would breach the provisions of this Agreement.

13. Compliance and Audit

13.1 You must strictly adhere to all Regulatory Requirements. Your continued use of Platform Services is contingent upon compliance with all applicable Regulatory and Network rules.

13.2 We retain the unconditional right to audit your records pertaining to your Program per Regulatory Requirements. You are obligated to provide full and immediate cooperation.

13.3 You are strictly required to operate your Program exclusively for the approved use cases. Any alteration or expansion requires Our prior written approval.

13.4 You must ensure all required KYC, KYB, and EDD information is submitted accurately and completely before onboarding. You are responsible for maintaining accuracy, promptly updating information, annually updating KYB information, and notifying Us immediately of any organizational changes. All additional records must be submitted within two days of Our request. Failure to comply will be considered non-compliance.

13.5 If We determine that a potential security breach may have occurred, You consent to allow a qualified cybersecurity auditor to conduct a security audit. You must fully cooperate. Should any compromise be confirmed, all associated costs and remediation will be solely Your responsibility.

13.6 Non-compliance is a material breach. We reserve the right to take immediate action, including suspending users, products, or the entire Program, and imposing fines and penalties.

13.7 We may impose penalties for compliance breaches, including:

• Failure to submit/maintain accurate KYC/KYB documentation.

• Receipt of official investigations related to misuse of the Platform.

• Unauthorized alteration of approved use cases or offering unapproved Platform Services.

• Failure to implement/maintain adequate security measures.

• Misrepresentation or providing false information.

• Engaging in or facilitating illegal activities, IP infringement, or Agreement violations.

13.8 If We detect repeated or significant non-compliant behavior, We have the right to levy additional fees and/or terminate the Agreement.

13.9 Non-compliance penalties are determined strictly by Us and must be paid immediately or deducted from the Pool account. Payment terms are non-negotiable.

13.10 Repeated or systematic non-compliance may result in permanent termination and blacklisting from all services. We retain the right to share information about non-compliance with relevant industry bodies and Regulators.

14. Intellectual Property

14.1 We hold full ownership of all Intellectual Property related to MMBOS, including Services, Documentation, and ongoing Upgrades and new features.

14.2 You maintain full ownership of all Intellectual Property that belongs to You. Your App and any associated IP not owned by Us is owned by You.

14.3 Nothing within the Agreement shall operate to assign or transfer any Intellectual Property rights from Us to You, or from You to Us.

15. Charges, Payments, and Taxes

15.1 We will generate electronic invoices periodically for the Charges.

15.2 Our SaaS-based monthly fixed charges will apply even if the program has not commenced or no units have been utilized.

15.3 We reserve the right to make changes to prices with prior notification. After two years from commencement, prices will be adjusted by a 10% increase, followed by subsequent annual increases of 5%.

15.4 All payments must be made through electronic transfer within seven (7) days of the invoice date. You are responsible for all payment charges, remittance fees, and bank charges.

15.5 Any payments owed to You by Us shall be made after deducting all Charges owed for the relevant period. The Provider reserves the right to offset such amounts.

15.6 If You fail to make payment by the Due Date, You will be liable for late payment interest of five (5)% per month, calculated daily from the Due Date.

15.7 We have the right to debit outstanding dues along with applicable interest from Your Prefund Amount.

15.8 If amounts remain overdue for more than thirty (30) days, We may implement a service attenuation process or degrade the SLA.

15.9 If amounts remain unpaid for sixty (60) days from the Due Date, We reserve the right to terminate this Agreement.

15.10 All payable sums must be paid in full, without any deductions or withholdings, except when required by law.

15.11 If any taxes are applicable, the Charges will be adjusted to include the equivalent amount.

15.12 If external parties adjust their costs to Us, We may review and adjust Our Charges accordingly, with thirty (30) days' notice. Your continued use after thirty (30) days constitutes acceptance of the revised Charges.

16. Confidentiality Obligations

16.1 Both Parties mutually agree to:

• Maintain strict confidentiality of each other's Confidential Information.

• Refrain from disclosing Confidential Information to any third party without prior written consent.

16.2 Confidentiality obligations do not apply if:

• The Party already possessed the Confidential Information prior to its disclosure.

• The Confidential Information becomes publicly known without any involvement or fault of the Party.

16.3 Restrictions do not apply if disclosure is required by applicable laws, a judicial or governmental order, or disclosure requirements related to the listing of a Party's stock on a recognized stock exchange.

17. Publicity

17.1 Neither Party will make any disclosures pertaining to these T&C and the Agreement — including in press releases, public announcements, and marketing materials — without obtaining the prior written consent of the other Party.

17.2 Both Parties mutually agree not to make any disparaging or harmful statements about the other Party, including on social media.

17.3 You are prohibited from using Our and our Network's logos, trademarks, and any other marks (Our Marks) without Our express prior written permission.

18. Representations and Warranties

18.1 Both Parties affirm that they:

18.1.1 Will adhere to all applicable legal and regulatory requirements, including compliance with Prevention of Money Laundering, Countering the Financing of Terrorism, and KYC regulations.

18.1.2 Possess the requisite knowledge and expertise to fulfill respective obligations under this Agreement.

19. Your Responsibility

19.1 You shall be responsible, with no liability to Us, if:

19.1.1 Your access or use of the Platform Services is inconsistent with the Documentation.

19.1.2 There is any unauthorized access of servers, infrastructure, or Data used in connection with the Services.

19.1.3 There are interruptions to or cessation of Platform Services due to Your actions.

19.1.4 There are any errors, inaccuracies, omissions, or losses in any Data provided to Us.

20. Errors, Reconciliation and Settlements of Final Accounts

20.1 Your ability to recover funds lost due to an error may be very limited, particularly if such error is not caused by Us.

20.2 We hold no responsibility for repaying or covering any chargebacks or disputes. All costs associated with filing and handling disputes shall be borne solely by You.

20.3 For transaction errors, You must communicate any error to Us within fifteen (15) days after occurrence. Failure to do so constitutes a waiver of Your right to make any further claim.

20.4 Upon Program termination, You are responsible for any remaining settlement and chargeback costs. We reserve the right to withhold or offset any final payments owed to You.

20.5 Upon Agreement or Program conclusion, Our responsibility regarding funds in Pool Accounts, escrow accounts, or User accounts is strictly limited to offering reasonable support in assisting You in retrieving the funds.

21. Acknowledgements and Warranty Limitations

21.1 You are aware that complex software is never wholly free from defects, errors, and bugs. We give no warranty that the Platform Services will always be wholly free from defects, errors, and bugs.

21.2 You are aware that complex software is never entirely free from security vulnerabilities. We give no warranty that the Platform Services will always be entirely secure.

22. Regulatory Notice on Safeguarding of Funds

22.1 Your funds received by Us will be safeguarded as relevant money under Section 23 of the Payment Services Act 2019. All relevant money will be held in a separate safeguarding account held with a safeguarding institution in Singapore.

22.2 You acknowledge that in the unlikely event of insolvency of the safeguarding institution, there is a risk You may not be able to fully recover Your relevant money.

22.3 Notice for non-Singapore residents: MatchMove Pay Pte Ltd is licensed by the Monetary Authority of Singapore to provide e-money issuance services. Please note that this does not mean You will be able to recover all the money You paid to MatchMove Pay Pte Ltd if the business fails.

23. Indemnities

23.1 Both Parties shall indemnify and hold each other harmless from and against all liabilities, damages, losses, costs, and expenses (including legal expenses) incurred directly because of any breach of their obligations, representations, and warranties under this Agreement.

Both Parties are required to:

23.1.1 Notify the other Party upon becoming aware of an actual or potential Indemnity Event.

23.1.2 Provide all reasonable assistance in relation to the Indemnity Event.

23.1.3 Not admit liability to any third party or settle any disputes without the prior written consent of the other Party.

23.1.4 This Clause shall survive the termination/expiry of this Agreement.

24. Anti-Bribery

We are committed to conducting business ethically and reject all forms of bribery and corruption. By agreeing to these terms, You confirm that You will not, directly or indirectly, offer, give, receive, or accept any bribe, kickback, or improper payment. This commitment applies globally, regardless of local customs, and requires adherence to all applicable anti-bribery and anti-corruption laws.

25. Limitations and Exclusions of Liability

25.1 THE PLATFORM SERVICES AND DOCUMENTATION ARE PROVIDED ON AN "AS IS" AND "AS-AVAILABLE" BASIS. PARTIES DO NOT MAKE ANY REPRESENTATIONS AND WARRANTIES AS TO PROFITS, REVENUES, ROYALTIES, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR POTENTIAL SUCCESS OF THE PLATFORM OR PROGRAM. NO LIABILITY SHALL BE IMPOSED BASED ON ANY CLAIM THAT MORE SALES OR REVENUE COULD HAVE BEEN MADE OR EARNED, OR BETTER PRICES, RATES, COMMISSIONS, OR TRANSACTIONS COULD HAVE BEEN OBTAINED.

25.2 We shall not be held responsible for any damages resulting from unauthorized access, hacking, tampering, or misuse of the Platform Services by Your Users.

25.3 Both Parties acknowledge these limitations are crucial to this Agreement. Claims arising from a deliberate and intentional breach shall remain valid.

25.4 Nothing in this Agreement will:

• Limit or exclude any liability for death or personal injury resulting from negligence.

• Limit or exclude any liability for fraud or fraudulent misrepresentation.

• Exclude any liabilities that may not be excluded under applicable law.

25.5 We shall have no liability for any damage caused by errors or omissions in any information or instructions provided to Us by You.

25.6 The total cumulative liability of each Party shall be limited to the total amount paid by and owed from You to Us under the Agreement in the preceding twelve (12) month period.

25.7 Nothing in this Agreement shall exclude Your liability for any breach, infringement, or misappropriation of Our Intellectual Property Rights.

26. Assignment

You and We will not assign, transfer, or otherwise deal with the contractual rights and/or obligations without the prior written consent of the other, such consent not to be unreasonably withheld or delayed.

27. Force Majeure

27.1 Neither Party will have any liability if prevented from or delayed in performing obligations by acts, events, omissions, or accidents beyond their reasonable control, including strikes, failure of utility services, acts of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, pandemic, epidemic, fire, flood, storm, or default of suppliers or subcontractors, provided the other Party is promptly notified.

27.2 Should a Force Majeure Event extend beyond three (3) months, either Party may terminate the Agreement by giving three (3) days written notice.

28. No Waivers

28.1 No breach of any provision of the Agreement will be waived except with the express written consent of the Party not in breach.

28.2 Any waiver of any breach shall not be construed as a further or continuing waiver of any other breach.

29. Severability and Survival

29.1 If a provision is determined to be unlawful and/or unenforceable, the other provisions will continue to remain in effect.

29.2 Upon termination or expiry, general provisions shall cease to have effect except the following shall survive:

• All Clauses of the Agreement

• Standard T&C: Clauses 9, 10, 12, 13, 14, 15, 17, 18, 19, 20, 21, 22, 23, 25, 26, 27, 28, 29, 30, and 31.

30. Third Party Rights and No Agency

30.1 The Agreement is for the benefit of You and Us and is not intended to benefit or be enforceable by any third party.

30.2 This Agreement does not create a partnership, joint venture, or agency relationship between You and Us. Neither Party has the authority to obligate or enter contracts on behalf of the other.

31. Updates to Terms and Conditions

We retain the right to modify these Terms and Conditions to align with evolving factors, including Regulations, Network rules, Platform enhancements, cybersecurity measures, or new Platform features or Services. By continuing to use the Platform Services for more than thirty (30) days after any updates, You are indicating Your acceptance of the revised Terms and Conditions.

32. Law and Dispute Resolution

32.1 If any part of the Agreement is not enforceable in the Territory, it shall be severed, and the remaining Agreement shall continue in full effect.

32.2 Disputes will first be resolved through negotiation. If unresolved, either Party may refer the dispute to the Singapore International Arbitration Centre (SIAC) in Singapore for final settlement. The arbitration panel will consist of three (3) arbitrators. Proceedings will be conducted in Singapore in English.

32.3 You agree that any dispute resolution will proceed only on an individual basis, not as a class, consolidated, or representative action. You waive your right to participate in any class action or similar representative proceeding against MatchMove.

33. Interpretation

33.1.1 Headings of each clause are for convenience only and shall not affect construction or interpretation.

33.1.2 No rule of construction applies to the disadvantage of a Party because that Party was responsible for the preparation of this Agreement.

33.1.3 The use of "including," "particularly," or "such as" and similar expressions are not to be interpreted as limiting the generality of the text.

34. Definitions

34.1 "Account" – a verified digital account enabling a User to access and use the Platform Services.

34.2 "Affiliate" – an entity that Controls, is Controlled by, or is under common Control with the relevant entity.

34.3 "Agent" – an entity or individual appointed by the Partner to facilitate the onward distribution of Our products and Services.

34.4 "AML" – anti money laundering; a set of procedures, laws, or regulations designed to stop the generation of income or transfer of money through illegal means.

34.5 "API" – a set of functions and procedures on the Platform that allow the creation of applications which access the features or data of an operating system, application, or other services.

34.6 "BIN" – Bank Identification Numbers which uniquely identifies the financial institution issuing the virtual or physical card.

34.7 "Breaking Changes" – any changes or modifications made to the APIs that have the potential to affect the compatibility or functionality of existing API integrations on the Platform.

34.8 "Business Day(s)" – any weekday other than a public holiday in Singapore, or as otherwise agreed in writing.

34.9 "Business Hours" – 09:00 to 17:00 in Singapore on a Business Day, unless agreed otherwise in writing.

34.10 "Card" – a prepaid/debit card issued under a specific BIN, restricting cardholder spending to available funds.

34.11 "Charges" – the amounts and fees specified in the relevant Schedule, and amounts agreed in writing from time to time.

34.12 "Control(s)" – the legal power to control directly or indirectly the management of an entity.

34.13 "Closed Loop" – transactions on the Platform that do not pass through another Network.

34.14 "Confidential Information" – any information disclosed by a Party to the other during the Term (whether in writing, orally, or otherwise), including information marked as confidential, Partner Data, Platform Documentation, and the terms of this Agreement.

34.15 "Customization" – a customization of the Platform Services made through development, configuration, or integration of software.

34.16 "Deprecation" or "Deprecated API" – an API no longer recommended for use because We have discontinued support for it.

34.17 "Documentation" or "Platform Documentation" – the documentation produced by Us for the Platform Services and made available to You.

34.18 "Effective Date" – the date of execution of the Agreement.

34.19 "Effective Launch Date" or "Launch Date" – forty-five (45) days after the UAT/Pre-Production version of the Platform is made accessible, or the public launch of Your Program, whichever is sooner.

34.20 "End users" – the consumers or individuals for whom Your App or service is specifically designed.

34.21 "Intellectual Property Rights" – all intellectual property rights, wherever in the world, whether registrable or unregistrable, including copyright, database rights, confidential information, trade secrets, know-how, business names, trade names, trademarks, service marks, patents, utility models, and rights in designs.

34.22 "Maintenance Services" – the general maintenance of the Platform and the application of Updates, Upgrades, and security patches.

34.23 "Network" – major national or international networks and service providers such as American Express, Mastercard, Visa, JCB, Discover, UnionPay, or any other global network contracted by Provider; also means Payout Partners and Our banking partners.

34.24 "Open Loop" – transactions processed on the Platform that utilize standard local or international card scheme networks (e.g., Visa, Mastercard, BancaNet).

34.25 "Our Marks" – all trademarks, service marks, trade names, logos, domain names, and any other distinctive brand features or intellectual property owned by MatchMove. All rights are exclusively reserved to Us.

34.26 "Party" or "Parties" – the entities that have executed the Agreement.

34.27 "Partner/Your Data" – all data, works, and materials uploaded to or stored by You on the Platform, or transmitted by the Platform to You, or supplied by You to Us.

34.28 "Partner Personal Data" – Personal Data of Your User(s) that is processed by Us on behalf of You.

34.29 "Platform Access Services" – the specific configuration of the Platform for You to access per Documentation, Schedules, and these T&C.

34.30 "Platform Services" – all or part of the Platform as specified in the Platform Services Specification in the Schedule.

34.31 "Platform Services Defect" – a defect, error, or bug in the Platform having a material adverse effect on operation, functionality, or performance, excluding defects caused by any act or omission by You, use contrary to Documentation, or incompatibility between the Platform and any other system not specified as compatible.

34.32 "Platform Services Specification" – the specification for the Platform and Platform Services set out in the Schedule of this Agreement.

34.33 "Personal Data" – has the meaning given to personal data by law, including the Singapore Personal Data Protection Act and other applicable data privacy laws in the Territory.

34.34 "Platform" or "MMBOS" – the platform developed and managed by Us, including the application and database software, system and server software, hardware, Documentation, Support Services, reporting tools, and the UAT/Pre-Prod and Live Production System.

34.35 "Pool Account" – a non-operative current account opened for You by Us at a licensed bank selected by Us.

34.36 "Program" or "Your Program" – the products and services You offer to Your Users incorporating any feature or service of the Platform as described in the relevant Schedule.

34.37 "RCA" – Root Cause Analysis.

34.38 "Release(s)" – software changes that update or add new functionality to Our Platform or Services.

34.39 "Payout Rail Partner" – any third-party financial institution, payment network, or service provider engaged to facilitate cross-border or domestic payout transactions.

34.40 "Regulator" – the central banks or national bodies responsible for developing and enforcing regulations relevant to the Platform Services in the Territory.

34.41 "Schedule" – the Schedules in the Agreement and any subsequent additions agreed in writing.

34.42 "Services" – any services that We provide to You, or have an agreement to provide to You, under the Agreement.

34.43 "Service Credits" – the value You have earned or purchased that can be used to procure VAS. Service Credits cannot be converted to cash or funds.

34.44 "Service Level Agreement" or "SLAs" – the expected standard of service, performance metrics of the Platform, and remedies for non-compliance.

34.45 "Services Order Form" – an online order form published by Us, available at https://support.matchmove.com.

34.46 "Support Services" – support in relation to the use of and the identification and resolution of errors in the Platform Services.

34.47 "Supported Web Browser" – the current release of Microsoft Edge, Mozilla Firefox, Google Chrome, or Apple Safari, or any other web browser agreed in writing.

34.48 "Supported Mobile Operating System" – the latest release, as of the Effective Date, of Google Android (Stock) and Apple iOS. Does not include AOSP, Android One, Custom UI Skins, Android Go, Lineage OS, or any other variant unless agreed in writing.

34.49 "Term" – the length of time for which You have access to the Platform Services.

34.50 "Terminology" – the specific language used to delineate the Charges associated with the various services offered on the Platform, available at https://matchmove.com/legal/terms_and_definitions.

34.51 "Territory" – the country or countries where the Platform Services are valid and available as specified in the Agreement.

34.52 "Update" – a hotfix, security patch, or minor version update to any Platform software.

34.53 "Upgrade" – a major version upgrade of any Platform software.

34.54 "VAPT" – the Vulnerability Assessment and Penetration Test that must be satisfactorily passed by Your App(s) connecting to the Platform.

34.55 "Value Added Services" or "VAS" – additional services, features, and benefits offered by Us from time to time, governed by the Agreement.

34.56 "Your App" – the mobile or web-based application you develop, maintain, and make generally available, including any part that integrates our services through our APIs.

34.57 "Your Systems" – Your hardware and software systems that interact, or may reasonably be expected to interact, with the Platform Services.

Invoice Terms & Conditions

1. Payment: All amounts are due within seven (7) days from the invoice date. Payment is deemed received only upon receipt of cleared funds in MatchMove's designated account.

2. Currency & Charges: Payment must be made in the invoiced currency. All foreign exchange costs, bank charges, and intermediary fees shall be borne by the Client. MatchMove must receive the full invoiced amount net of all deductions.

3. Late Payment: Overdue amounts shall accrue interest at the rate specified in the governing agreement, commencing from the invoice date. MatchMove retains the right to downgrade or suspend services until all outstanding amounts are remitted.

4. Invoice Verification: The Client must notify MatchMove in writing of any invoice discrepancies within seven (7) days of the invoice date. If the Client fails to do so, the invoice will be considered finally accepted.

5. Taxes: All amounts and taxes (GST, VAT) are clearly demonstrated. Where withholding is required by law, the Client shall gross up the payment so MatchMove receives the full invoiced amount.

6. Physical Card Invoices are subject to the following additional Terms & Conditions:

6.1 Pricing, Delivery, and Customs: Physical Card Printing charges are exclusive of delivery or transport costs. All delivery charges and customs duties shall be borne entirely by the Client.

6.2 Advance Payment and Work Commencement: An advance payment as specified on the invoice is mandatory. All work and production activities will commence strictly upon the successful receipt of this required payment.

6.3 Non-Refundable Fees and Orders:

• Network Approval Fee: Once submitted, the associated fee is non-refundable.

• Printing Orders: Orders placed for physical card printing are non-refundable. Requests for modifications are subject to approval and may incur additional charges.

6.4 Delayed Payment and Cancellation: Should payment not be received within seven (7) working days from the invoice date, the order shall be automatically deemed canceled.

These T&C were updated on 19 September, 2025.

Version 3.6.1